Questions and answers - ERNI (Earthquake Recovery News and Information)

What is the ERNI service?

The Earthquake Recovery News and Information (ERNI) service is a communication database. Those who register will receive text and email messages which include emergency information and alerts on information about the CBD red zone.

How can I register with ERNI?

Residents displaced from the CBD and other interested parties can register for ERNI via the CBD Red Zone Access Programme.

Once you complete the application process the information is put into the ERNI system.

My site/group is already registered with Christchurch City Council ReadyNet. Do I need to re-register with ERNI?

You don’t need to re-register with ERNI, but if you are a resident or business owner affected by changes in the CBD red zone you should register. Where a significant event results in the cordon being increased ERNI will cover this area in the CBD.

Which areas does ERNI cover?

ERNI is currently being used to communicate messages about the CBD Red Zone. If a significant event results in other cordons being put in place in the CBD, ERNI will cover these areas.

How does ERNI work?

ERNI is based on the ReadyNet emergency preparedness network service that was purchased by the Christchurch City Council in February 2010. The Council has an agreement with CERA to continue using ERNI for messages about the CBD red zone. The service can hold several databases so that text messages and emails can target specific groups.

Does it cost anything to register with ERNI?

No. It is a service provided by the Christchurch City Council through the ReadyNet emergency preparedness network service.

Is ERNI the residents register?

ERNI was designed to keep the details of residents who were living in the CBD prior to the earthquake and who have now had to leave. However, anyone can register for the ERNI service, not just residents.

How often will I get an update? Will it overload my system?

ERNI will send you a text message or email as soon as we get more information. It is unlikely that you would receive more than one message from ERNI per day. We will endeavour to limit the amount of messages we send out.

What will happen to my information? Will it be available to others e.g. to private companies?

No. The information will only be used for issues regarding the earthquake and will not, at any time, be shared with a private company or organisation. The ReadyNet system is fully encrypted to ensure illegal access cannot be gained.