Avondale Earthquake Assistance Centre (EAC)

The Avondale Earthquake Assistance Centre (EAC) has closed.

The final day that the EAC was open for appointments was Friday 20 December 2013.

The EAC has been available to earthquake affected residents since August 2011 as a place for face-to-face meetings with key agencies; currently Christchurch City Council, Canterbury Earthquake Recovery Authority, Community Law Canterbury, Canterbury Earthquake Temporary Accommodation Service, the Earthquake Support Coordination Service, the Earthquake Commission (EQC), IAG and Southern Response.

Three years since the EAC opened there have been 13,293 appointments made. Many Christchurch residents have met with a representative of one of these agencies to discuss their issues, and some have benefited from a multi-party meeting, getting all the appropriate parties involved in their often complex situation.

All of the partner agencies at the EAC have agreed to continue to offer face to face meetings with residents, and where appropriate multi-party meetings, from their respective and varied locations across wider Christchurch.

Below is a list of these agencies involved and information on how people can continue to access these services:

Agency Phone Website

The Earthquake Commission

(0800 326 243)


Christchurch City Council

03 941 8999


Canterbury Earthquake Recovery Authority

(0800 7464 2372)


Canterbury Temporary Accommodation Service

0800 673 227


Earthquake Support Co-ordination

800 777 846  

IAG - State

0800 802 424



0800 694 222


Southern Response

0800 501 525


Community Law Canterbury

0508 CAN LAW
(0508 226 529) 


If you have any questions please contact CERA by email info@cera.govt.nz or ring 0800 RING CERA (0800 7464 2372).