General enquiries: 0800 RING CERA (0800 7464 2372)

International callers can phone CERA on +64 3 354 2600 between 8am and 5pm NZT Monday to Friday.


Postal address: CERA, Private Bag 4999, Christchurch 8140

Office phone: (03) 354 2600

Office fax: (03) 963 6382

Media enquiries: For any media enquiries relating to the Canterbury Earthquake Recovery Authority please contact the Media Team.
Phone (03) 354 2627. After hours calls will be transferred to the on call advisor cell phone.

Website enquiries:

Speaker requests: CERA receives a high number of requests for CERA representatives to speak at meetings and events. Find out how to request a speaker for your event.

Official Information Act requests: Please use the form below or email with your OIA request. For more information regarding OIA requests visit the Ministry of Justice website.

Privacy Statement: Personal information you provide through this contact page will be kept confidential within CERA in accordance with the Privacy Act 1993 and your personal details will only be used to respond to your enquiries and feedback. The information you provide will be retained in a password-protected database within CERA.

General statistics as to the type of enquiry (for instance, in April 2014, CERA received 13 inquiries via this page relating to TC3 land remediation, of which 6 inquiries related to land in Kaiapoi and 7 inquiries related to Merivale) may be released publicly.

Please read our privacy section for more information about CERA and your privacy.

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